Recently I watched the BBC series “The Virtual Revolution”. Being a bit of a techie geek on the quiet, it’s stuff that very much interests me, all things internet, social media and beyond.
I have to say, it was an absolutely fantastic series that explored the origins of the internet and how it’s changed our lives whether we want it to or not, and the revolution of how it’s affected business globally too. For many of us who are small businesses, (and big businesses for that matter), the uses within the …

Well folks, the time has arrived, 2010 is now upon us. I for one will welcome this new year in gladly, as for me I think it’s going to be a year that will absolutely rock, work-wise. Things over the past year have been picking up very well, word has spread, and the marketing efforts both online and off are really beginning to pay off.
It’s just the most satisfying feeling when you can see the results happen in front of your eyes. Long hours have been spent travelling the country …

So there I am in TK Maxx in Birmingham City Centre, doing some shopping with a friend of mine, and what comes over the tannoy but a ridiculously feeble lackluster voice:
“(microphone squeal/feedback) Duty manager to front desk Please, that’s Duty Manager to front desk, thank yooooou. (microphone squeal again – click)”
I couldn’t believe my ears – it’s not that I relish the opportunity to take the piss out of people with really weird voices, but it was something like I’ve never ever heard before. It wasn’t just because it was a voice …

Ok, is it just me, or do you find in-store intercoms one of the most frightening things in existence?
You can keep your bombs, you can keep your knives, guns, nun-chucks; nothing is more frightening than an inexperienced customer service rep in front of a supermarket intercom microphone. I promise you.
All it was was an innocent stroll round the ‘big Tesco’ earlier on, minding our own business looking at baby clothes for my honorary nephew’s birthday. (He’s 3, you know.)
/ahem.
So yes, mission had been accomplished, child catered for, clothing, toys, the usual gubbins …